Managing, Controlling and Improving Quality
978-0-471-69791-6
xii, 501p.: il.; 26cm+ index.
Inggris
Pengarang
Douglas C. Montgomery, Cheryl L. Jennings, Michele E. Pfund
Penerbit
John Wiley & Sons
This book presents an organized approach to quality management,
control, and improvement. Because quality problems usually are the
outcome of uncontrolled or excessive variability, statistical tools and
other analytical methods play an important role in solving these
problems. However, these techniques need to be implemented within a
management structure that will ensure success. This text focuses on both
the management structure and the statistical and analytical tools. It
organizes and presents this material according to many years of
teaching, research, and professional practice across a wide range of
business and industrial settings
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batik.imtelkom.ac.id
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